/ Privacy Policy
Royal Diner Club Privacy Policy
Royal Diner Club (“Royal Diner Club”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, or any of our services (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
Information We Collect
- We collect information to provide better service to our members and improve the dining experience.
a. Information you provide
directly When you sign up, make a purchase, or contact us, we collect:
b. Information collected automatically
When you use our app or website, we may collect:
c. Information from third parties We may receive limited data from:
Membership & Use of Services
By registering as a Member you confirm that you are at least 18 years of age (or the legal age in your jurisdiction) and capable of entering into these Terms.
You must provide accurate, up-to-date registration information and maintain the confidentiality of your account login details.
Membership may require you to maintain a valid Eligible Payment Method.
We reserve the right to accept or decline applications for membership at our discretion.
How We Use Your Information
We use your information to:
- Create and manage your membership account
- Verify your identity and process payments securely
- Deliver dining offers, discounts, and membership benefits
- Personalize your experience and recommend nearby deals
- Communicate updates, exclusive offers, or promotions (you can opt out anytime)
- Improve our Services and develop new features
- Detect, prevent, and address fraud, misuse, or security issues
- Comply with legal or regulatory requirements
Sharing Your Information
We only share your information in limited cases:
- With Partner Restaurants to confirm or validate offer redemptions
- With Payment Processors to complete transactions securely
- With Service Providers who help us operate the app, send notifications, or analyze usage (under strict confidentiality agreements)
- For Legal Reasons, if required by law, regulation, or government request
- In Business Transfers, such as a merger or sale, where user data may be part of transferred assets
We never sell or rent your personal information to third parties.
Data Storage & Security
We store your data on secure servers located in Canada (or trusted cloud providers within countries offering adequate data protection).
We use encryption, firewalls, and other safeguards to protect your information from unauthorized access, alteration, or disclosure.
While we take strong precautions, no system is completely secure.
You are responsible for maintaining the confidentiality of your account credentials.
Retention of Your Information
We retain your data only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law.
When data is no longer needed, it is securely deleted or anonymized.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate or incomplete data
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal or operational requirements)
- You can exercise these rights by contacting us at [Insert contact email]. We may verify your identity before fulfilling your request.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyse how you use our site or app
- Deliver relevant promotions
You can manage or disable cookies through your browser settings. However, doing so may affect some features of the Services.
Marketing Communications
With your consent, we may send you promotional messages, offers, and news about Royal Diner Club.
You can opt out anytime by clicking “Unsubscribe” in an email or adjusting your app settings.
Children’s Privacy
Our Services are not intended for minors under 18. We do not knowingly collect personal information from children.
If we learn that a child under 18 has provided personal data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website or app with the “Last Updated” date changed accordingly.
If changes are significant, we will notify you by email or app notification.
Contact us:
Royal Diner Club
6D - 7398 Yonge St Unit #2330, Thornhill, ON, Canada, L4J 8J2
Email: join.us@royaldinerclub.com
Phone: +1 6479068230
