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    Royal Diner Club Privacy Policy

    Royal Diner Club (“Royal Diner Club”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, or any of our services (collectively, the “Services”).
    By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

    Information We Collect

    We collect information to provide better service to our members and improve the dining experience.
    a. Information you provide
    directly When you sign up, make a purchase, or contact us, we collect:
  1. Personal details: name, phone number, email address, date of birth (optional)
  2. Account information: login credentials, invite code, and preferences
  3. Payment details: partial payment card information or digital wallet token (processed securely via our payment partner; we do not store full card numbers)
  4. Communications: messages, reviews, or inquiries you send us
  5. b. Information collected automatically
    When you use our app or website, we may collect:

  6. Device information: IP address, browser type, operating system, mobile device ID
  7. Usage data: pages visited, offers viewed or redeemed, time spent on the app, and interactions
  8. Location data: approximate or precise location (with your consent) to show nearby restaurants and offers
  9. c. Information from third parties We may receive limited data from:

  10. Partner restaurants about your
  11. redemptions Payment service providers
  12. Marketing partners (only if you have given consent)
  13. Membership & Use of Services

    By registering as a Member you confirm that you are at least 18 years of age (or the legal age in your jurisdiction) and capable of entering into these Terms.

    You must provide accurate, up-to-date registration information and maintain the confidentiality of your account login details.

    Membership may require you to maintain a valid Eligible Payment Method.

    We reserve the right to accept or decline applications for membership at our discretion.

    How We Use Your Information

    We use your information to:

    • Create and manage your membership account
    • Verify your identity and process payments securely
    • Deliver dining offers, discounts, and membership benefits
    • Personalize your experience and recommend nearby deals
    • Communicate updates, exclusive offers, or promotions (you can opt out anytime)
    • Improve our Services and develop new features
    • Detect, prevent, and address fraud, misuse, or security issues
    • Comply with legal or regulatory requirements

    Sharing Your Information

    We only share your information in limited cases:

    • With Partner Restaurants to confirm or validate offer redemptions
    • With Payment Processors to complete transactions securely
    • With Service Providers who help us operate the app, send notifications, or analyze usage (under strict confidentiality agreements)
    • For Legal Reasons, if required by law, regulation, or government request
    • In Business Transfers, such as a merger or sale, where user data may be part of transferred assets

    We never sell or rent your personal information to third parties.

    Data Storage & Security

    We store your data on secure servers located in Canada (or trusted cloud providers within countries offering adequate data protection).
    We use encryption, firewalls, and other safeguards to protect your information from unauthorized access, alteration, or disclosure.
    While we take strong precautions, no system is completely secure.
    You are responsible for maintaining the confidentiality of your account credentials.

    Retention of Your Information

    We retain your data only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law.
    When data is no longer needed, it is securely deleted or anonymized.

    Your Rights

    Under Canadian privacy laws, you have the right to:

    • Access your personal information we hold
    • Request correction of inaccurate or incomplete data
    • Withdraw consent for marketing communications
    • Request deletion of your data (subject to legal or operational requirements)
    • You can exercise these rights by contacting us at [Insert contact email]. We may verify your identity before fulfilling your request.

    Cookies & Tracking Technologies

    We use cookies and similar technologies to:

    • Keep you signed in
    • Remember your preferences
    • Analyse how you use our site or app
    • Deliver relevant promotions

    You can manage or disable cookies through your browser settings. However, doing so may affect some features of the Services.

    Marketing Communications

    With your consent, we may send you promotional messages, offers, and news about Royal Diner Club.
    You can opt out anytime by clicking “Unsubscribe” in an email or adjusting your app settings.

    Children’s Privacy

    Our Services are not intended for minors under 18. We do not knowingly collect personal information from children.
    If we learn that a child under 18 has provided personal data, we will delete it promptly.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Any updates will be posted on our website or app with the “Last Updated” date changed accordingly.
    If changes are significant, we will notify you by email or app notification.

    Contact us:

    Royal Diner Club
    6D - 7398 Yonge St Unit #2330, Thornhill, ON, Canada, L4J 8J2
    Email: join.us@royaldinerclub.com
    Phone: +1 6479068230